At DigiBhai, we value your satisfaction and strive to deliver top-quality digital solutions. If you are not entirely satisfied with your purchase or our services, we’re here to help. Please review our Return and Refund Policy below.
Digital Services & Products
Due to the nature of digital services (such as website development, SEO, marketing, and software tools), returns are handled differently than for physical products. However, we are committed to resolving any issues you may face.
Refund Eligibility
You may be eligible for a full or partial refund if:
The delivered service or product does not match the agreed-upon scope or specifications.
The work has not yet started, and you request a cancellation within 48 hours of placing your order.
There is a clear technical issue or failure on our part that cannot be resolved.
Non-Refundable Items
Refunds are not available for:
Services that have been completed and delivered as per the project agreement.
Custom development or design work after final approval.
Any delays or dissatisfaction resulting from incomplete information or delayed communication from the client’s side.
Domain registrations, third-party fees, or digital product licenses already processed on your behalf.
How to Request a Refund
To request a return or refund, please contact us at info@digibhai.com or use our Contact Form. Include your order details, project reference, and a brief description of the issue.
Our support team will review your request and respond within 3 business days. If approved, refunds will be processed within 7–10 business days to your original payment method.
Revision & Resolution Policy
If you are unsatisfied with any aspect of your project or service, we encourage you to reach out first. We offer free revisions within the agreed project scope to resolve any concerns.
Chargebacks
We request that you contact us to resolve any issues before initiating a chargeback with your bank or payment provider. Chargebacks without prior communication may result in account suspension or service disruption.
Contact Us
If you have any questions about our Return & Refund Policy, please email us at [info@example.com] or call us at +8801728366779. Your satisfaction is important to us.
DigiBhai reserves the right to update or modify this policy at any time. Last updated: [insert date]